Informations du cours
ESSENTIAL S OF EFFECTIVE COMMUNICATION
▶ Clear pronunciation
▶ Brevity
▶ Precision
▶ Conviction
▶ Logical sequence
▶ Appropriate word choice
▶ Avoid hackneyed phrases & clichés
▶ Natural voice
▶ Finding the right register
DISADVANTAGES:
▶ Relying only on oral communication may not be sufficient as business
communication is formal and very organized.
▶ Oral communication is less authentic than written communication as they are informal and not as organized as written communication.
▶ Oral communication is time-saving as far as daily interactions are concerned, but in case of meetings, long speeches consume lot of time and are unproductive at times.
▶ Oral communications are not easy to maintain and thus they are unsteady.
▶ There may be misunderstandings as the information is not complete and may lack essentials.
▶ It requires attentiveness and great receptivity on part of the receivers/audience.
ORAL COMMUNICATION
INTRODUCTION TO ORAL COMMUNICATION:
v The word communication is derived from a Latin word meaning “to share”.
v Communication can be defined as “purposefully and actively exchanging information between two or more people to convey or receive the intended meanings through a shared of signs and (symbols)”
v Oral communication is communication by speaking rather than in some other way.
v Learn more about the types and benefits of oral communication, and find out how you can improve your own oral communication abilities.
ADVANTAGES
▶ There is high level of understanding and transparency in oral communication
as it is interpersonal.
▶ There is no element of rigidity in oral communication.
▶ There is flexibility for allowing changes in the decisions previously taken.
▶ The feedback is spontaneous in case of oral communication. Thus, decisions
can be made quickly without any delay.
▶ Oral communication is not only time saving, but it also saves upon money and efforts.
▶ Oral communication is best in case of problem resolution.
▶ Oral communication is an essential for teamwork and group energy.
COMPONENTS OF NON-VERBAL COMMUNICATION
TYPES OF ORAL COMMUNICATION
▶ Face to face
▶ Video conferencing
▶ Telephone
▶ Active-passive communication
▶ Interviews
▶ Group discussion
▶ Presentations
▶ Grapevine
PARALINGUISTIC FEATURES
INTRODUCTION
▶ Component of non verbal communication.
▶ Includes intentional and unintentional non verbal messages.
▶ It may be – complementary, unconscious and learned.
▶ They are the aspects of spoken communication that do not involve words.
▶ Study of the non verbal cues and signals of the voice.
- Enseignant: yamina hamdani